Related Experiment Video
Updated: Jun 18, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
How to get the customer service your practice deserves
1Appleseed Group, 454 Washington Crossing PE Road, Titusville, NJ 08560, USA. ncavallo@appleseedgroup.com
Abstract:
What is good customer service, and how can office managers and others who deal with medical supply distributors get the customer service they deserve? This article covers the basics of good customer service, including examples of companies known for putting the customer first-Nordstrom, Disney, Johnson &Johnson, and VaxServe. Helpful tips on what to look for in a distributor include personalized service, cost considerations, dedication, knowledge, experience, helpfulness, openness, reliability, and compatibility.
Related Concept Videos
Nurses' Legal Responsibilities II
Communication between nurses and patients...
Patient-centered Care
Ethical Dilemmas II
Ethical Issues
Ethical Concerns in Healthcare:
Nursing Ethical Principles I
Autonomy
Autonomy underscores the significance of a patient's self-determination and freedom from external control. In healthcare, respecting the...
Ethical Standards II
Nurses are entrusted with upholding various ethical principles and standards. Nurses forge solid therapeutic relationships using trust, empathy, autonomy, confidentiality, and professional competence.
Confidentiality is crucial, embodying respect for individual privacy and...