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Hospital RNs' experiences with disruptive behavior: a qualitative study
Jo M Walrath1, Deborah Dang, Dorothy Nyberg
1Johns Hopkins University School of Nursing, Baltimore, Maryland 21218, USA.
Abstract:
Disruptive behavior in healthcare has been identified as a threat to quality of care, nurse retention, and a culture of safety. A qualitative study elicited registered nurse experiences with disruptive clinician behavior in an acute care hospital. A conceptual framework was developed to provide a structure for organizing and describing this complex construct that includes 4 primary concepts: disruptive behaviors and its triggers, responses, and impacts.
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