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Obedience01:08

Obedience

According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation, obedience...
SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Ethical Issues01:27

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Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Hospitals-II00:59

Hospitals-II

Hospitals provide inpatient and outpatient services. Inpatient services provide care to patients that stay in the hospital for an extended period, ranging from days to months. Examples of inpatient services include intensive care units, hospital wards, or surgeries. Outpatient services provide care to patients who come to a hospital for a diagnostic or treatment but do not stay overnight —for example, diagnostic tests, surgical procedures, or health education.
Nurses that work in hospitals have...
Nurses' Legal Responsibilities III01:16

Nurses' Legal Responsibilities III

Nurse-to-nurse relationships are legally required to adhere to professional standards, ensuring a respectful and positive working environment. Professional conduct demands that nurses treat all colleagues respectfully and courteously, fostering a productive, supportive workplace. Nurses must actively eliminate bullying, discrimination, and harassment to maintain a safe and inclusive environment.
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...
Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and patients...

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Related Experiment Video

Updated: Jun 18, 2026

Assessment and Evaluation of the High Risk Neonate: The NICU Network Neurobehavioral Scale
19:15

Assessment and Evaluation of the High Risk Neonate: The NICU Network Neurobehavioral Scale

Published on: August 25, 2014

Hospital RNs' experiences with disruptive behavior: a qualitative study.

Jo M Walrath1, Deborah Dang, Dorothy Nyberg

  • 1Johns Hopkins University School of Nursing, Baltimore, Maryland 21218, USA.

Journal of Nursing Care Quality
|November 26, 2009
PubMed
Summary
This summary is machine-generated.

Disruptive clinician behavior threatens healthcare quality and safety. Understanding registered nurse experiences is key to addressing these issues and improving the work environment.

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The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress
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Last Updated: Jun 18, 2026

Assessment and Evaluation of the High Risk Neonate: The NICU Network Neurobehavioral Scale
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Published on: August 25, 2014

The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress
09:12

The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress

Published on: July 4, 2013

Area of Science:

  • Healthcare Management
  • Nursing Practice
  • Patient Safety

Background:

  • Disruptive behavior in healthcare settings poses significant risks.
  • It negatively impacts quality of care, nurse retention, and the overall safety culture.
  • Registered nurses (RNs) are often at the forefront of experiencing and witnessing such behaviors.

Purpose of the Study:

  • To explore and understand registered nurse experiences with disruptive clinician behavior in an acute care hospital.
  • To develop a conceptual framework for organizing and describing disruptive behavior, its triggers, responses, and impacts.

Main Methods:

  • A qualitative study was conducted.
  • Data were elicited from registered nurses in an acute care hospital setting.

Main Results:

  • The study identified key aspects of registered nurse experiences with disruptive behavior.
  • A conceptual framework was developed, encompassing four primary concepts: the behaviors themselves, their triggers, the responses to them, and their ultimate impacts.

Conclusions:

  • Disruptive clinician behavior is a complex issue with far-reaching consequences in healthcare.
  • The developed conceptual framework offers a structured approach to understanding and addressing disruptive behaviors to enhance patient safety and nurse retention.