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Related Experiment Videos

A conflict management scale for pharmacy.

Zubin Austin1, Paul A Gregory, Craig Martin

  • 1Leslie Dan Faculty of Pharmacy, University of Toronto, Canada.

American Journal of Pharmaceutical Education
|December 5, 2009
PubMed
Summary
This summary is machine-generated.

A new conflict management scale (CMS) was developed and validated for pharmacy professionals. This tool enhances self-awareness of conflict styles in practice and education.

Keywords:
conflict managementinterprofessionalpharmacy educationself-reflection

Related Experiment Videos

Area of Science:

  • Pharmacy Practice and Education
  • Conflict Resolution Studies

Background:

  • Conflict is a common issue in pharmacy practice and education.
  • Existing conflict management tools may not adequately address the unique aspects of pharmacy settings.

Purpose of the Study:

  • To develop and validate a conflict management scale tailored for pharmacy practice and education.
  • To provide a reliable and valid instrument for assessing conflict management styles in pharmacists.

Main Methods:

  • A multistage inventory-item development process involving 93 pharmacists.
  • Utilized a previously described explanatory model for conflict in pharmacy practice.
  • A 19-item inventory was developed, field tested, and validated.

Main Results:

  • The developed conflict management scale (CMS) demonstrated acceptable reliability and validity.
  • The CMS is suitable for use in both educational and practice settings.
  • The scale effectively promotes self-reflection and self-awareness of conflict management styles.

Conclusions:

  • The CMS offers a unique, pharmacy-specific method for self-assessment of conflict management styles.
  • The CMS can be a valuable educational tool to foster self-reflection and discussion on conflict management in pharmacy.
  • Increased self-awareness of conflict styles can improve professional interactions and practice outcomes.