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This study introduced a written nursing handover method to improve poor record-keeping standards. The pilot study on one ward suggests this new approach enhanced the quality of nursing documentation.

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Area of Science:

  • Nursing Practice
  • Healthcare Quality Improvement
  • Clinical Communication

Background:

  • Traditional oral nursing handover is often conducted away from patients.
  • An audit at Royal United Hospital revealed deficiencies in nursing record-keeping standards.
  • Existing handover methods may not adequately ensure accurate and complete documentation.

Purpose of the Study:

  • To evaluate the effectiveness of a 'reading handover' method in improving nursing record-keeping.
  • To compare written handover practices against traditional oral methods.
  • To assess the impact of a new handover protocol on documentation quality.

Main Methods:

  • Implemented a 'reading handover' system on a single hospital ward, prioritizing written communication between nursing shifts.
  • Conducted a pilot study to observe and analyze the changes in handover procedures.
  • Assessed record-keeping standards before and after the introduction of the new method.

Main Results:

  • The 'reading handover' method was introduced to enhance communication between nursing shifts.
  • The pilot study indicated an improvement in nursing record-keeping standards following the implementation.
  • Written handover appears to be a more effective method for maintaining documentation quality.

Conclusions:

  • The 'reading handover' approach shows promise for improving nursing documentation quality.
  • Shifting from oral to written handover can address deficiencies in record-keeping.
  • Further implementation may lead to enhanced patient care through better information transfer.