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A case study examining the impacts of conferencing technologies in distributed healthcare groups
Mowafa Househ1, Andre Kushniruk, Malcolm Maclure
1Northern Health Authority, Riyadh, Kingdom of Saudi Arabia. mhouseh@uvic.ca
Abstract:
As healthcare groups continue to communicate and collaborate at a distance, information and communication technology (ICT) has come to play an increasingly important role in supporting such interactions. In this paper, we describe key lessons learned from a two-year case study (2004-2006) on the impacts of conferencing technologies on social interaction norms within knowledge exchange groups.
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