Studer unplugged: identifying underlying managerial concepts

Area of Science:

• Healthcare Management
• Organizational Behavior
• Human Resources Management

Background:

• The Hardwiring Excellence approach by Quint Studer is recognized for its impact on hospital achievements.
• Existing literature highlights its alignment with established management theories.

Purpose of the Study:

• To introduce managers and researchers to the Studer approach.
• To demonstrate the theoretical underpinnings of the Studer method.
• To encourage further research on human resources interventions in organizational change.

Main Methods:

• Literature review of the Hardwiring Excellence approach.
• Analysis of its connection to core management concepts.

Main Results:

• The Studer approach integrates principles of motivation, feedback, social networks, human capital, social capital, management by objectives, evidence-based management, and organizational learning.
• The approach is grounded in established management theories and practices.

Conclusions:

• The Hardwiring Excellence approach is a theoretically sound strategy for organizational change in hospitals.
• Further investigation into human resources-focused interventions like Studer's is warranted to improve significant organizational change and hospital performance.