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Monitoring referrals to mental health services
1Older Persons Services, Glanrhyd Hospital, Bridgend.
Abstract:
The referral of patients with dementia from primary care professionals to specialist mental health services can fluctuate markedly. This article examines referrals to a mental health service for older people and the role of an education facilitator in primary care. Evaluation and analysis of the data collected from a single point of referral highlight possible delays in referrals by primary care professionals, failure to recognise mental health needs in older people or a tendency to refer initially to medical services instead of specialist mental health services. The education facilitator provides information about specialist services, identifies delays in referral and improves diagnostic accuracy.
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