Professional coaching as an effective strategy to retaining frontline managers
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Published on: March 29, 2019
Margo Karsten1, Deirdre Baggot, Amy Brown
1Exempla Saint Joseph Hospital, and College of Nursing, University of Colorado, Denver, CO 80128, USA.
Abstract:
Historically, executive coaching has been reserved only for the c-suite in healthcare organizations. Expanding this resource to directors and managers has been assumed to be cost-prohibitive. The authors describe an intervention whereby executive coaching was expanded beyond the c-suite, during a critical transition time for the organization in an attempt to positively impact management turnover, staff turnover, and employee satisfaction.
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