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Related Experiment Videos

Lessons learned hiring HMO medical directors.

D J Ottensmeyer1, M K Key

  • 1Travelers Health Company, Managed Care and Employee Benefits Division, Hartford, CT.

Health Care Management Review
|January 1, 1991
PubMed
Summary
This summary is machine-generated.

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Effective health maintenance organization (HMO) medical directors require strong communication, clinical credibility, and leadership skills. These attributes are crucial for managing medical costs and ensuring quality care within healthcare organizations.

Area of Science:

  • Healthcare Management
  • Medical Leadership
  • Health Services Research

Background:

  • Medical directors significantly impact healthcare costs and quality in managed care.
  • Limited empirical research exists on the essential attributes of effective Health Maintenance Organization (HMO) medical directors.

Purpose of the Study:

  • To identify and examine the desirable traits of an effective HMO medical director.
  • To gather insights from experienced medical directors on key hiring criteria.

Main Methods:

  • A survey was conducted using mailed questionnaires distributed to 30 expert medical directors.
  • Participants rated essential skills and personality qualities for prospective hires.

Main Results:

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  • Significant factors identified include communication and interpersonal skills, clinical credibility, ego strength, and concern for quality.
  • Other key attributes were motivation, data orientation, leadership qualities, and organizational/systemic variables.

    • Conclusions:

    • The findings offer implications for optimizing the hiring process for medical directors.
    • Recommendations are provided for physician education to cultivate these critical leadership attributes.