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[Competencies to manage basic healthcare units: manager's perception]
Adriana Maria André1, Maria Helena Trench Ciampone
1Administração em Serviços de Enfermagem pela Escola de Enfermagem, Universidade de São Paulo (EEUSP), SP, Brazil. adriana.andre@fgv.br
Revista Da Escola De Enfermagem Da U S P
|July 9, 2010
Summary
Healthcare unit managers
Area of Science:
- Healthcare Management
- Organizational Behavior
- Public Health Policy
Context:
- Analysis of social transformation in healthcare management.
- Research-action methodology involving cooperative participation.
- Study conducted in São Paulo City's Health Technical Supervision.
Purpose:
- Identify the competence profile of healthcare Unit Managers.
- Assess the impact of manager competencies on implementing new clinical and managerial models.
- Understand changes in health care management through a socio-historical lens.
Summary:
- Nineteen healthcare managers were interviewed and participated in focus groups.
- Managerial perceptions of Basic Healthcare Unit competencies were found to be simplistic.
- This simplistic view hinders strategy implementation and team dynamics, reducing process efficiency.
Impact:
- Highlights a gap between required and perceived managerial competencies.
- Suggests that simplistic views impede the adoption of innovative healthcare models.
- Underscores the need for enhanced management training to improve healthcare delivery.
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