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Mobbing against nurses in the workplace in Turkey
International Nursing Review
|August 28, 2010
Summary
A significant portion of nurses experienced mobbing, often perpetrated by head nurses due to communication issues. Interventions should focus on leadership training and assertiveness education for nurses.
Area of Science:
- Nursing
- Workplace Psychology
- Healthcare Management
Background:
- Mobbing, or workplace bullying, is a prevalent issue in healthcare settings.
- Understanding the prevalence and causes of mobbing among nurses is crucial for improving work environments.
Purpose of the Study:
- To determine the prevalence of mobbing experienced by nurses.
- To identify the causes and perpetrators of mobbing within the nursing profession.
Main Methods:
- A mixed-methods approach combining surveys (n=206) and focus group interviews (n=16).
- Quantitative data analyzed using percentages and chi-square tests.
- Qualitative data analyzed using descriptive analysis with direct quotations.
Main Results:
- While the mobbing scale indicated 9.7% exposure, self-declarations revealed 33% of nurses experienced mobbing.
- Head nurses were identified as perpetrators in 25.2% of cases.
- Communication problems were cited as a cause by 9.2% of nurses; younger nurses and those in intensive care were more vulnerable.
Conclusions:
- Addressing head nurses' leadership and mobbing behaviors through education is recommended.
- Enhancing nurses' assertiveness skills can help prevent mobbing.
- Resolving communication problems is essential to mitigate mobbing in nursing.
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