Process-aware EHR BPM systems: two prototypes and a conceptual framework

Area of Science:

• Health Informatics
• Business Process Management
• Healthcare Systems Engineering

Background:

• Electronic Health Records (EHRs) are crucial for healthcare transformation but require process optimization for maximum effectiveness and efficiency.
• Business Process Management (BPM) offers systematic methods to enhance process effectiveness, efficiency, and flexibility in various domains.

Purpose of the Study:

• To propose a conceptual model linking EHR and BPM domains for improved EHR-mediated processes.
• To demonstrate the practical application of BPM in EHRs through prototype modules.
• To advocate for process-aware EHRs to leverage BPM principles.

Main Methods:

• Development of a conceptual model integrating EHR productivity and negative feedback control with BPM.
• Description of two prototype modules demonstrating EHR-BPM integration.
• Argumentation for EHRs to adopt process-awareness.

Main Results:

• A conceptual framework connecting EHRs and BPM is established.
• Two prototype modules illustrate the integration of BPM techniques within EHR systems.
• The study highlights the necessity for EHRs to become more process-aware.

Conclusions:

• Systematic integration of BPM techniques can significantly improve EHR effectiveness, efficiency, and user satisfaction.
• Future clinical groupware will likely combine modular EHR components with executable process models, optimized by BPM.
• Adopting BPM principles is essential for EHRs to realize their full potential in transforming healthcare delivery.