[Integrated care: how to support a culture change?]

Area of Science:

• Primary care medicine
• Healthcare systems research
• Interprofessional collaboration

Context:

• Lausanne University Hospital's primary care center trains residents in innovative integrated care.
• Current healthcare models are evolving towards interprofessional collaboration.
• There is a growing need for patient-centered care approaches.

Purpose:

• To describe a new model of integrated care training for future general practitioners (GPs).
• To highlight the benefits of interprofessional collaboration in primary care.
• To demonstrate the practical application of integrated care in diverse clinical scenarios.

Summary:

• Residents learn collaborative models involving nurses, pharmacists, and social workers.
• Integrated care involves joint patient consultations and delegated care responsibilities.
• Examples include traveler consultations, violence victim support, medication adherence, alcohol use disorder management, and asylum seeker care.

Impact:

• Enhances the efficiency and patient-centeredness of primary care.
• Prepares future GPs for collaborative healthcare environments.
• Provides a scalable model for improving primary care delivery and patient outcomes.