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Related Concept Videos

Therapeutic Communication01:30

Therapeutic Communication

Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Barriers to Effective Communication II01:21

Barriers to Effective Communication II

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time for...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Communication01:28

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...

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How to talk to doctors--a guide for effective communication.

K Curtis1, A Tzannes, T Rudge

  • 1Trauma, St George Hospital, Sydney, Australia. kate.curtis@sesiahs.health.nsw.gov.au

International Nursing Review
|February 2, 2011
PubMed
Summary

Effective nurse-doctor communication is vital for patient safety. This guide offers practical strategies to improve verbal exchanges, addressing common barriers in healthcare settings to enhance patient advocacy and reduce adverse events.

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Area of Science:

  • Healthcare communication
  • Interprofessional collaboration
  • Nursing and medical education

Background:

  • Nurses and doctors receive separate training but must communicate effectively in practice.
  • Verbal communication guidelines are less regulated than written ones, despite frequent use during urgent situations.
  • Poor communication and overload negatively impact patient outcomes, increase adverse events, and heighten healthcare professional stress.

Purpose of the Study:

  • To identify specific problems hindering effective nurse-doctor communication.
  • To propose a practical guide for enhancing verbal communication between nurses and doctors.
  • To improve patient advocacy through better information exchange.

Main Methods:

  • An integrated literature review was conducted to identify communication barriers.
  • Problems were analyzed within five themes: workload intensification, workforce mobility, differing perceptions, language use, and heuristics.
  • A four-point practical guide was developed for nurses to facilitate information exchange.

Main Results:

  • The review identified key challenges in interprofessional communication.
  • The proposed guide offers practical tools for nurses to ensure satisfactory information exchange.
  • The guide aims to foster mutual respect and understanding of information needs, particularly in uncertain situations.

Conclusions:

  • The guide helps overcome communication barriers by establishing a foundation for better understanding and respect.
  • Adopting a shared mental model for health communication is recommended.
  • Integrating communication strategies into nursing and medical pre-registration curricula is advised.