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Applying a methodological approach for a telecare solution in Saudi Arabia
Khulud Alkadi1, Abdul Roudsari
1Centre for Heath Informatics, City University, London, UK.
Studies in Health Technology and Informatics
|February 22, 2011
Summary
This study explores cultural factors affecting Saudi Arabian healthcare quality and proposes a telecare model for diabetic patients in Riyadh to overcome obstacles and enhance services.
Area of Science:
- Healthcare Management
- Medical Informatics
- Public Health
Background:
- Cultural and social factors significantly impact healthcare service quality in Saudi Arabia.
- Existing healthcare models face challenges in addressing these specific societal influences.
- Diabetes management requires accessible and adaptable healthcare solutions.
Purpose of the Study:
- To examine key cultural/social factors influencing healthcare quality in Saudi Arabia.
- To introduce a telecare model for diabetic patients at King Abdulaziz Medical City, Riyadh.
- To improve healthcare service delivery and overcome socio-cultural barriers.
Main Methods:
- Literature review on socio-cultural factors in Saudi healthcare.
- Development and proposal of a telecare service model.
- Focus on diabetic patient care within the National Guard Health Affairs.
Main Results:
- Identified critical socio-cultural determinants affecting healthcare quality.
- Proposed a telecare framework tailored to the Saudi context.
- Demonstrated potential for improved patient access and service quality.
Conclusions:
- Telecare offers a viable solution to mitigate socio-cultural barriers in Saudi healthcare.
- The proposed model can enhance diabetes care for National Guard patients.
- Addressing cultural nuances is crucial for effective healthcare delivery in the region.
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