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Updated: Feb 9, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
[Burnout syndrome in teachers from two universities in Popayán, Colombia]
Zamanda Correa-Correa1, Isabel Muñoz-Zambrano, Andrés F Chaparro
1Facultad de Ciencias Contables, Económicas y Administrativas, Universidad del Cauca, Popayán, Colombia. zcorrea@unicauca.edu.co
Objective:
Evaluating professional exhaustion or burnout syndrome: background, syndrome and consequences amongst half-time and full-time staff working in two private universities in the city of Popayán during 2008.
Methods:
The study population included 44 male and female participants aged 20 to 40 who were evaluated by using a brief burnout questionnaire (BBQ). This questionnaire had been validated for Latin-American and for teachers. It was not exclusively focused on the structure of the syndrome itself but rather included background elements and consequences. The study was quantitative and cross-sectional, having a deductive hypothetical methodological focus. Descriptive statistics and the Chi-square test were used for data analysis, accepting p<0.05 statistical significance. The analysis was univariate and bivariate.
Results:
The results indicated low burnout syndrome frequency in the study population. However, 9.1 % high depersonalization frequency was found (i.e. teachers had developed negative attitudes and were insensitive to those receiving their services) and 15.9 % and 9.1 % frequencies for high physical and social consequences, respectively. Bivariate analysis revealed significant association of several factors.
Conclusions:
The results indicated low burnout syndrome frequency in this population. However, factors which were highly associated with physical and social consequences were: being male, aged 20 to 40, having a marital relationship with a habitual partner, working full-time, working at home and spending more than 75 % of the working day interacting with the beneficiaries of the services being provided.
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