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Sequential incoherence in a multi-party synchronous computer mediated communication for an introductory Health
Jorge R Herskovic1, J Caleb Goodwin, Pamela A Bozzo Silva
1The University of Texas School of Health Information Sciences, Houston, TX.
Abstract:
Online courses will play a key role in the high-volume Informatics education required to train the personnel that will be necessary to fulfill the health IT needs of the country. Online courses can cause feelings of isolation in students. A common way to address these feelings is to hold synchronous online "chats" for students. Conventional chats, however, can be confusing and impose a high extrinsic cognitive load on their participants that hinders the learning process. In this paper we present a qualitative analysis that shows the causes of this high cognitive load and our solution through the use of a moderated chat system.
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