Orientation: the key to successful, engaged staff
Kristi Blackhurst1, Terry Dowd
1Banner Baywood Medical Center, Mesa, AZ, USA. kristi.blackhurst@bannerhealth.com
Abstract:
Orientation programs are an important component of employee retention and engagement, yet the importance of orientation is often overlooked by many organizations. A lack of an adequate orientation program can result in new employees finding it difficult to adapt to the organization's culture,and may lead to high turnover rates. This article relates the story of Banner Baywood Medical Center's quest to cultivate an effective orientation program and increase retention of quality, engaged employees.
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