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Family orientation to a pediatric burn ICU hospital using a DVD
Carlee Lehna1, Laura E Rosenberg, Kathleen Adler-Baugh
1University of Louisville School of Nursing, Louisville, KY, USA.
Insights
A new educational DVD effectively oriented diverse families to the children's burn intensive care unit (BICU), improving their knowledge of hospital locations and increasing satisfaction during a stressful time.
Area of Science:
- Pediatric Burn Care
- Medical Education
- Patient Orientation
Background:
- Children's burn hospitals serve a diverse international patient population.
- Families from varied cultural and educational backgrounds require clear hospital orientation.
- The burn intensive care unit (BICU) setting presents unique challenges for newly admitted patients and families.
Purpose of the Study:
- To assess the effectiveness of an educational DVD in orienting parents to a pediatric burn hospital.
- To evaluate parent knowledge of hospital locations after viewing the DVD.
- To measure parent satisfaction with the DVD as an orientation tool.
Main Methods:
- A survey was administered to parents (N=82) within 24-48 hours of their child's admission.
- The survey assessed parent knowledge of hospital locations and satisfaction with the orientation DVD.
- Participants were primarily Spanish-speaking mothers from Mexico.
Main Results:
- Parents reported the DVD provided beneficial and relevant information about the hospital environment.
- High levels of parent satisfaction were reported regarding the educational DVD.
- The DVD appeared to enhance parent knowledge of key hospital locations.
Conclusions:
- An educational DVD is a valuable tool for orienting diverse families in a pediatric burn intensive care unit (BICU).
- Standardized orientation methods like DVDs can improve patient and family experience during critical care.
- This approach addresses the needs of a multicultural patient population in specialized pediatric healthcare settings.
Abstract:
Increasing numbers of children with burns from diverse geographic locations in the United States, Mexico, and Central and South America are treated at a specialty children's burn hospital in the Southwest. Patients and families from diverse cultural and educational backgrounds arrive at all hours of the day and evening, seven days a week. The diversity of the population arriving at the burn intensive care unit (BICU) coupled with the enormous stress that many families experience drove the need for a concise, standardized means of orientation to the hospital setting. The purpose of this study was to evaluate parent knowledge of locations in the hospital and satisfaction with an educational DVD for orientation to the hospital setting. Parents (N = 82) completed satisfaction surveys within 24 to 48 hours of the child's admission. The majority of participants were Spanish-speaking females from Mexico. Participants reported the DVD was beneficial in providing relevant information about the hospital setting and reported high satisfaction.
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