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Managing Impressions01:19

Managing Impressions

Impression management encompasses individuals' deliberate efforts to shape how others perceive them during social interactions. This behavior is often employed to conform to social norms, secure approval, or pursue specific goals. While it involves selective self-presentation, it is not necessarily deceptive; individuals frequently present authentic aspects of themselves that align with situational demands.Common strategies include:Ingratiation: where individuals use flattery or agreeableness...
Self-Presentation: Self-Monitoring and Self-Handicapping02:05

Self-Presentation: Self-Monitoring and Self-Handicapping

People can go to great lengths to protect their self-image and present themselves in ways that they want others to see them. Sociologist Erving Goffman presented the idea that a person is like an actor on a stage. Calling his theory dramaturgy, Goffman believed that we use “impression management” to present ourselves to others as we hope to be perceived. Each situation is a new scene, and individuals perform different roles depending on who is present (Goffman, 1959). Think about the way you...
Impression Management Techniques III: Aligning Actions01:29

Impression Management Techniques III: Aligning Actions

Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
Protecting Self-Esteem01:27

Protecting Self-Esteem

Self-esteem, a central component of psychological well-being, is actively maintained through various cognitive and behavioral strategies. Individuals employ specific mechanisms to preserve a positive self-concept and mitigate threats to their self-worth, particularly in contexts involving social evaluation or personal feedback. Four primary techniques are commonly used to sustain self-esteem.Manipulating AppraisalsOne prominent strategy involves manipulating appraisals from others. Individuals...
Impression Management Techniques I: Managing Appearances01:29

Impression Management Techniques I: Managing Appearances

Appearance is a multidimensional aspect of self-presentation that encompasses observable attributes such as clothing, grooming, speech, and nonverbal behavior. These elements are often strategically managed to align with socially constructed expectations in different settings. For instance, individuals tailor their appearance during job interviews, social gatherings, or athletic events to meet the perceived norms of those environments.Contextual Adaptation and Social SignalsThe research...
Coping Strategies: Emotion Focused01:20

Coping Strategies: Emotion Focused

Emotion-focused coping refers to a set of strategies aimed at managing the emotional impact of stressors, rather than directly addressing their causes. This approach involves altering one's emotional response to stressful situations to reduce their psychological effects. For example, individuals might talk with a friend or engage in activities like journaling to express their feelings. Such actions can help achieve emotional clarity or release, providing the psychological stability needed to...

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Related Experiment Video

Updated: May 29, 2026

Multimodal Protocol for Assessing Metacognition and Self-Regulation in Adults with Learning Difficulties
12:55

Multimodal Protocol for Assessing Metacognition and Self-Regulation in Adults with Learning Difficulties

Published on: September 27, 2020

Managing shame: an interpersonal perspective.

Dawn Leeming1, Mary Boyle

  • 1Division of Psychology and Counselling, Huddersfield University, UK. D.Leeming@hud.ac.uk

The British Journal of Social Psychology
|September 23, 2011
PubMed
Summary
This summary is machine-generated.

Managing shame effectively requires more than internal reflection; it involves actively repositioning oneself in relation to others. This study highlights the social nature of shame and its repair, emphasizing interpersonal dynamics for overcoming difficult shame experiences.

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Area of Science:

  • Psychology
  • Social Psychology
  • Sociology

Background:

  • Shame experiences are challenging due to their interpersonal nature.
  • Limited research exists on shame management and repair, particularly concerning social factors.

Purpose of the Study:

  • To explore how individuals manage and repair difficult shame experiences.
  • To investigate the role of social factors in shame management and repair.

Main Methods:

  • Collected 50 written first-person accounts of managing shame from university students and employees.
  • Supplemented narratives with written answers to open-ended questions.
  • Employed contextual constructionist thematic analysis.

Main Results:

  • Identified three themes: centrality of others' evaluations, repositioning the self vis-à-vis others, and being disabled by shame.
  • Effective shame management and repair depend on both self-perception and repositioning in relation to others.
  • Shame is often produced in social interactions.

Conclusions:

  • Repair of shame frequently requires mutual negotiation.
  • Social factors and others' judgments (actual or perceived) are central to understanding and managing shame.
  • Theoretical approaches emphasizing social judgment are supported by these findings.