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Personal assistance services in the workplace: A literature review
Denetta L Dowler1, Tatiana I Solovieva, Richard T Walls
1International Center for Disability Information, West Virginia University, Morgantown, WV 26506-6080, USA. ddowler@wvu.edu
Disability and Health Journal
|October 22, 2011
Summary
Personal assistance services (PAS) enhance workplace support for individuals with disabilities. Effective PAS policy and funding are crucial for successful employment and integration.
Area of Science:
- Rehabilitation Science
- Disability Studies
- Workplace Accommodations
Background:
- Personal assistance services (PAS) are vital accommodations supporting workers with disabilities.
- This review examines the professional literature on workplace PAS.
Purpose of the Study:
- To explore the use and effectiveness of personal assistance services (PAS) in the workplace.
- To identify challenges and facilitators for implementing PAS as workplace accommodations.
Main Methods:
- Literature review of relevant research studies on workplace PAS.
- Analysis of qualitative and quantitative data on PAS definitions, funding, policy, and implementation barriers.
Main Results:
- Key issues include recruiting, training, and retaining personal assistants.
- Employer concerns, cost-benefit analyses, and assistant wages/incentives were identified.
- Financing sources for PAS as workplace accommodations were examined.
Conclusions:
- Effective PAS significantly benefits individuals with disabilities in employment.
- PAS can enable successful employment when other accommodations are insufficient.
- Developing realistic PAS policy and funding is essential for the evolution of workplace PAS.
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