Finnish occupational physicians' and nurses' experience of work related stress management: a qualitative study

Work-related stress has a strong influence on the health of workers. Occupational health care has an important role in assessing and managing this stress in collaboration with enterprises. The methods to reduce stress can be directed at the individual and at the organization as a whole. There is little information about stress handling methods in occupational health practices. This study aims to investigate these practices in Finnish occupational health physicians' and nurses' work. The data were generated through semi structured interviews of ten voluntary occupational physicians and eight occupational nurses in the metropolitan area of Finland in June 2009. The work-related stress was experienced as difficult to handle. There was no specific protocol for handling work-related stress in practice. Stress reduction activities were mostly randomly directed at the individual or the organizational level. Activities remained mainly on the individual level and were rarely allocated to the organization. There is a need for structured guidelines on how to manage work-related stress to assure standardized action on both the individual and organizational level. The roles of the physician, nurse and psychologist should be clarified in teamwork. Their collaborative activities should be directed also to the organisational level.