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Humans engage in aggression when they seek to cause harm or pain to another person. Aggression takes two forms depending on one’s motives: hostile or instrumental. Hostile aggression is motivated by feelings of anger with intent to cause pain; a fight in a bar with a stranger is an example of hostile aggression. In contrast, instrumental aggression is motivated by achieving a goal and does not necessarily involve intent to cause pain (Berkowitz, 1993); a contract killer who murders for hire...

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Related Experiment Video

Updated: May 27, 2026

The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress

The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress

Published on: July 4, 2013

Aggressive behaviour - prevention and management in the general practice environment.

Moira G Sim¹, Toni Wain, Eric Khong

¹Systems and Intervention Research Centre for Health, Edith Cowan University, Western Australia, Australia. m.sim@ecu.edu.au

Australian Family Physician

|November 8, 2011

Summary

Learn strategies to manage aggressive behavior in general practice. A systematic approach improves safety for staff and patients by addressing early signs and setting limits respectfully.

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Area of Science:

General Practice
Behavioral Science
Patient Safety

Background:

Aggressive behavior is a frequent challenge in general practice.
Effective communication skills can de-escalate many aggressive incidents.

Purpose of the Study:

To present strategies for reducing and managing early aggression in general practice settings.
To enhance safety for both healthcare professionals and patients.

Main Methods:

The article outlines a systematic approach to managing aggression.
Key strategies include patient-centered care and early identification of aggressive behaviors.

Main Results:

A structured approach enhances safety for staff and patients.
Early intervention and respectful limit-setting are crucial.

Conclusions:

Aggression often stems from perceived unfair treatment.
Implementing patient-centered practices, early intervention, and clear communication strategies can effectively manage aggressive behavior.
Behavior contracts may be used for reinforcement.