Patient-centered Care
Nursing Process for Patient and Caregiver Teaching II: Planning and Implementation
Nursing Process for Patient and Caregiver Teaching I: Assessment and Diagnosis
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Nursing Process for Patient and Caregiver Teaching III: Evaluation and Documentation
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
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Updated: May 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
1California State University-San Bernardino, CA, USA. mstoner@csusb.edu
The Silver Hour framework enhances education on end-of-life care, emphasizing patient and family needs during the dying process. This approach improves multidimensional, patient-centered care for students and clinicians.
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