Unraveling care omissions
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Updated: May 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Nancy Phoenix Bittner1, Gayle Gravlin, Ruth Hansten
1School of Nursing, Science and Health Professions, Regis College, Weston, Massachusetts, USA. nancy.bittner@regiscollege.edu
Abstract:
Evidence points to the omission of required nursing care as a pervasive problem in acute care hospitals. Labor and material resource constraints, increasing patient complexity, ineffective delegation, and poor communication have been identified as contributing factors. Nurse executives should examine the degree and causes of missed care in their organizations. Action plans should be developed based on identification of issues contributing to this serious concern, thus promoting safe patient care.
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