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Preventing and resolving drug therapy problems by understanding patients' medication experiences
Djenane Ramalho-de Oliveira1, Sarah J Shoemaker, Molly Ekstrand
1College of Pharmacy, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil. djenane.oliveira@gmail.com
Journal of the American Pharmacists Association : Japha
|January 20, 2012
Summary
Pharmacists uncover patient medication experiences to identify and resolve drug therapy problems. Understanding patient perspectives is key to improving medication adherence and outcomes.
Area of Science:
- Health Services Research
- Pharmacy Practice
- Patient-Centered Care
Background:
- Patient medication experiences significantly influence adherence and therapeutic outcomes.
- Understanding these experiences is crucial for effective medication therapy management (MTM).
- Drug therapy problems (DTPs) are often rooted in patients' individual medication experiences.
Purpose of the Study:
- To equip pharmacists with tools to elicit patients' medication experiences.
- To explore strategies MTM pharmacists employ to address DTPs stemming from these experiences.
Main Methods:
- Qualitative study involving 10 MTM pharmacists.
- Data collected through focus groups and practice diaries.
- Thematic analysis used to identify patterns and strategies.
Main Results:
- Patient medication experiences are fundamental to MTM pharmacists' daily practice.
- Pharmacists identified DTPs linked to patient experiences and developed resolution strategies.
- Nonjudgmental communication and understanding patient motivations facilitate behavioral change.
Conclusions:
- Pharmacists understanding patient medication experiences can better address and resolve DTPs.
- This approach can lead to improved therapeutic outcomes and reduced adverse events.
- Integrating patient experiences into MTM enhances care quality.
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