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Updated: May 25, 2026

Oral Health Assessment by Lay Personnel for Older Adults
Published on: February 2, 2020
US general population norms for telephone administration of the SF-36v2
Gregory A Maglinte1, Ron D Hays, Robert M Kaplan
1Department of Health Services, UCLA School of Public Health, Los Angeles, CA 90095, USA. greg.maglinte@ucla.edu
Objective:
US general population norms for mail administration of the Medical Outcomes Study 36-Item Short Form Version 2 (SF-36v2) were established in 1998. This article reports SF-36v2 telephone-administered norms collected in 2005-2006 for adults aged 35-89 years.
Study Design And Setting:
The SF-36v2 was administered to 3,844 adults in the National Health Measurement Study (NHMS), a random-digit dial telephone survey. Scale scores and physical and mental component summary (PCS and MCS) scores were computed.
Results:
When compared with 1998 norms (mean=50.00, standard deviation [SD]=10.00), SF-36v2 scores for the 2005-2006 general population tended to be higher: physical functioning (mean=50.68, SD=14.48); role limitations due to physical health problems (mean=49.47, SD=14.71); bodily pain (mean=50.66, SD=16.28); general health perceptions (mean=50.10, SD=16.87); vitality (mean=53.71, SD=15.35); social functioning (mean=51.37, SD=13.93); role limitations due to emotional problems (mean=51.44, SD=13.93); mental health (mean=54.27, SD=13.28); PCS (mean=49.22, SD=15.13); MCS (mean=53.78, SD=13.14). PCS and MCS factor scoring coefficients were similar to those previously reported for the 1998 norms. SF-36v2 norms for telephone administration were created.
Conclusion:
The higher scores for NHMS data are likely due to the effect of telephone administration. The 2005-2006 norms can be used as a reference to interpret scale and component summary scores for telephone-administered surveys with the SF-36v2.
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