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Job Demands-Control-Support model and employee safety performance
Nick Turner1, Chris B Stride, Angela J Carter
1University of Manitoba, Department of Business Administration, 181 Freedman Crescent, Winnipeg, Manitoba R3T 5V4, Canada. nick_turner@umanitoba.ca
Accident; Analysis and Prevention
|January 25, 2012
Summary
Workplace social support enhances safety compliance. Job control and social support together boost safety participation among healthcare employees. These findings highlight the crucial role of coworkers in improving safety performance.
Area of Science:
- Occupational Health Psychology
- Organizational Behavior
- Healthcare Management
Background:
- Employee safety performance is critical in healthcare.
- Work characteristics, including job demands, control, and support, may influence safety behaviors.
- Understanding these relationships can inform workplace safety interventions.
Purpose of the Study:
- To investigate if work characteristics predict employee safety performance.
- To examine the influence of the Job Demands-Control-Support framework on safety compliance and participation.
- To explore interactions between work characteristics and their impact on safety.
Main Methods:
- Cross-sectional study of 280 UK healthcare staff (doctors, nurses, administrative).
- Self-reported data on work characteristics and safety performance.
- Structural equation modeling to analyze relationships and interactions.
Main Results:
- Social support positively predicted safety compliance.
- Job control and the interaction of job control with social support positively predicted safety participation.
- Coworker support is vital for both safety compliance and participation.
Conclusions:
- Work design significantly influences employee safety performance in healthcare settings.
- Interventions should focus on enhancing job control and social support to improve safety.
- The findings underscore the importance of fostering a supportive work environment to promote safety behaviors.
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