[Job Satisfaction: a quality indicator in nursing human resource management]

Area of Science:

• Nursing Management
• Healthcare Administration
• Occupational Health

Context:

• Focuses on job satisfaction within Hematology and Hemotherapy Services at a public hospital in São Paulo.
• Examines the experiences of both nurse managers and clinical nurses.
• Utilizes a descriptive study design to analyze job satisfaction components.

Purpose:

• To identify key factors contributing to job satisfaction among nurse managers and clinical nurses.
• To provide data for developing indicators for evaluating nursing human resource management quality.
• To compare satisfaction levels between clinical nurses and nurse managers.

Summary:

• The study involved 44 nurses using a Job Satisfaction Index (JSI) questionnaire.
• Clinical nurses achieved a higher JSI (10.5) compared to nurse managers (10.0).
• High satisfaction rates were reported by 90.9% of clinical nurses and 88.9% of nurse managers, with autonomy being the most significant factor for both.

Impact:

• Identifies autonomy as a critical factor for job satisfaction in nursing.
• Provides insights for improving nursing human resource management strategies.
• Offers a benchmark for assessing job satisfaction in specialized hospital services.