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Achieving transformational change: using appreciative inquiry for strategic planning in a school of nursing
Rebecca Bouterie Harmon1, Dorrie Fontaine, Margaret Plews-Ogan
1University of Virginia, School of Nursing, Charlottesville, VA 22908-0782, USA. rbh8a@virginia.edu
Abstract:
To achieve transformational change, a transformational approach is needed. The Appreciative Inquiry (AI) summit is a method that has been used to achieve transformational change in business for at least 20 years, but this innovative alternative approach is unknown to nursing. At the University of Virginia School of Nursing, an AI Summit was designed to bring all staff, faculty, student representatives, and members of the community together to rewrite the school's strategic plan. New connections within the school, the university, and the community were made when 135 participants engaged in the appreciative, 4-step AI process of discovering, dreaming, designing, and creating the school's future. During the summit, 7 strategic teams formed to move the school toward the best possible future while building on the existing positive core. This article describes 10 steps needed to design an AI summit and implications for using this method at other schools of nursing.
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