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Updated: May 23, 2026

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Service versus education, what are we talking about?
Dane E Smith1, Brent Johnson, Yonge Jones
1Department of General Surgery, Greenville Hospital System, University of South Carolina School of Medicine Program, Greenville, South Carolina 29605, USA. dsmith3@ghs.org
Perceptions of service versus education in general surgery residency vary significantly among individuals and groups. This variability challenges efforts to quantify a balance, impacting educational design and survey interpretation.
Area of Science:
- Medical Education Research
- Surgical Training
- Graduate Medical Education
Background:
- The balance between clinical service and educational value is a critical aspect of general surgery residency.
- Variability in interpreting resident experiences complicates objective assessment.
Purpose of the Study:
- To investigate the extent of perceptual variability regarding service versus education in general surgery residency.
- To assess how different groups and individuals perceive the educational value of resident experiences.
Main Methods:
- A survey with 15 scenarios assessing educational and non-educational value was developed.
- Questionnaires were administered to medical students, residents, and faculty at a university-affiliated hospital.
- Individual and intergroup response variability was statistically analyzed.
Main Results:
- 137 responses were collected from diverse medical professionals.
- Significant differences in response patterns were observed across specialties (7/15 scenarios) and experience levels (8/15 scenarios).
- Individual responses showed wide-ranging interpretations for most scenarios.
Conclusions:
- Considerable variability exists in defining service and education within general surgery residency.
- Quantifying a precise service-education balance may be unattainable due to subjective interpretations.
- This variability necessitates careful consideration in interpreting accreditation surveys and designing residency programs.
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