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Updated: May 23, 2026

Virtual Agent for Real-Time Motivational Interviewing by Integrating Adaptive Nonverbal Behavior and Language Models
Published on: December 23, 2025
Multicultural web-based motivational interviewing for clients with a first-time DUI offense
Karen Chan Osilla1, Elizabeth J D'Amico, Claudia M Díaz-Fuentes
1RAND Corporation, Santa Monica, CA 90407-2138, USA. karenc@rand.org
Culturally adapted web-based interventions can reduce driving under the influence (DUI) recidivism. This study found a web-based motivational interviewing (web-MI) program was feasible and acceptable for diverse DUI clients.
Area of Science:
- Public Health
- Behavioral Science
- Digital Health
Background:
- Driving under the influence (DUI) recidivism remains a significant public health concern, particularly among diverse populations.
- Culturally and linguistically appropriate interventions are crucial for effective DUI prevention and treatment.
- Existing DUI programs may not adequately address the needs of diverse client groups, leading to disparities in outcomes.
Purpose of the Study:
- To develop and evaluate the feasibility and acceptability of a culturally relevant web-based motivational interviewing (web-MI) intervention for first-time DUI offenders.
- To assess the intervention's suitability as a standalone or adjunctive program in DUI educational settings.
- To explore the impact of cultural adaptation on client engagement and comfort levels.
Main Methods:
- An iterative formative assessment approach was employed, including focus groups with staff (n=8) and clients (n=27).
- Usability interviews were conducted with clients (n=21) to gather feedback on the web-MI intervention.
- The intervention was developed using core elements of Motivational Interviewing and offered in English and Spanish.
Main Results:
- The web-MI intervention was widely accepted by both staff and clients.
- Clients found the web-MI engaging, interactive, personal, and more comfortable than traditional in-person programs.
- Spanish-speaking clients reported reduced feelings of shame, embarrassment, and discomfort compared to in-person groups.
Conclusions:
- The web-MI intervention demonstrates viability for addressing DUI recidivism risk in diverse client populations.
- Adapting interventions for cultural and linguistic relevance is essential for improving engagement and effectiveness in DUI treatment.
- Web-based delivery offers a promising platform for accessible and acceptable DUI interventions.
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