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How to develop a second victim support program: a toolkit for health care organizations
Stephen Pratt1, Linda Kenney, Susan D Scott
1Department of Anesthesia, Beth Israel Deaconess Medical Center, Boston, USA. spratt@bidmc.harvard.edu
Abstract:
A toolkit was developed to help health care organizations implement support programs for clinicians suffering from the emotional impact of errors and adverse events. Based on the best available evidence related to the second victim experience, the toolkit consists of 10 modules, each with a series of specific action steps, references, and exemplars.
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