Related Experiment Video
Updated: May 21, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
The ACA training programme to improve communication between general practitioners and their palliative care patients:
Willemjan Slort1, Annette H Blankenstein, Bernardina S Wanrooij
1Department of General Practice, EMGO + Institute for Health and Care Research, VU University Medical Center, Amsterdam, The Netherlands. slortentan@planet.nl.
A new training program enhances palliative care communication for General Practitioners (GPs) and GP Trainees. The ACA (Availability, Current issues, Anticipating scenarios) program and checklist proved applicable and useful for both groups.
Area of Science:
- Palliative Care Medicine
- Medical Education
- Communication Skills Training
Background:
- Effective communication is crucial in palliative care.
- General Practitioners (GPs) require specialized communication skills for end-of-life discussions.
- Existing training programs may not adequately address the unique needs of GPs and GP Trainees in palliative care.
Purpose of the Study:
- To develop and evaluate a new training program focused on GP-patient communication in palliative care.
- To assess the applicability of the training program for both practicing GPs and GP Trainees.
- To introduce the ACA (Availability, Current issues, Anticipating scenarios) framework for structured communication.
Main Methods:
- Development of the ACA training program and accompanying checklist.
- Evaluation of the program's applicability through feedback from GPs and GP Trainees.
- Qualitative assessment of the perceived usefulness of the training and checklist.
Main Results:
- The ACA training program was found to be applicable to both GPs and GP Trainees.
- GPs found the ACA checklist useful as both a practical tool and a learning aid.
- GP Trainees primarily valued the ACA checklist for its practical application in clinical settings.
Conclusions:
- The ACA training program offers a valuable and applicable approach to enhancing GP-patient communication in palliative care.
- The ACA checklist serves as a beneficial resource for both experienced GPs and those in training.
- Further integration of such communication training is recommended for improved palliative care delivery.
Related Concept Videos
Role of Communication in the Nursing Process II: Planning and Implementation
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Acute Coronary Syndrome IV: Interprofessional Care
Communication
Within...