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Physicians' views of performance reports: grading the graders
1Department of Health Care Policy, Harvard Medical School, 180 Longwood Avenue, Boston, MA, 02115, USA. Landon@hcp.med.harvard.edu.
Abstract:
Quality measurement and feedback programs have become widespread and are looked upon as a cornerstone of quality improvement efforts. Often, such programs are used to motivate consumer choice through public report cards or to reward high quality care through pay for performance programs. Physicians' views on performance measurement and feedback programs, however, are rarely sought, despite the potential usefulness for improving the impact of such programs. The new IJHPR paper by Nissanholtz-Gannot and colleagues provides important data on physicians' views of the Israeli quality measurement program that demonstrates strong support for the program among Israeli physicians while also identifying potential areas for improvement.
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