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Updated: May 6, 2026

Mammary Epithelial Transplant Procedure
Published on: June 11, 2010
No diversion in Western Massachusetts
Niels K Rathlev1, Fidela Blank, Ben Osborne
1Department of Emergency Medicine, Baystate Medical Center and Tufts University School of Medicine, Springfield, Massachusetts, USA.
Massachusetts's "No Diversion" policy did not significantly alter Emergency Department (ED) patient flow metrics. This study found no meaningful changes in volume, admissions, elopements, or length of stay after the policy change.
Area of Science:
- Health Services Research
- Emergency Medicine
- Healthcare Policy
Background:
- Massachusetts implemented a statewide moratorium on ambulance diversion, termed "No Diversion," effective January 1, 2009.
- This policy aimed to improve patient access to emergency care by preventing hospitals from diverting ambulances.
Purpose of the Study:
- To evaluate the impact of the "No Diversion" policy on key Emergency Department (ED) throughput measures.
- To determine if the absence of ambulance diversion affected patient flow dynamics in Massachusetts EDs.
Main Methods:
- A comparative analysis of three 3-month periods: one year prior, three months prior, and three months after the policy implementation.
- Utilized mixed-effects regression models to compare mean monthly throughput metrics (volume, admissions, elopements, length of stay) across "all," "high" diversion, and "low" diversion ED groups.
- Defined clinical significance based on consistent and statistically significant differences (p ≤ 0.01) between pre- and post-policy periods.
Main Results:
- No clinically significant changes were observed in mean monthly patient volume across any ED group.
- The number of admissions, patient elopements, and length of stay did not show significant changes post-policy.
- Analysis revealed no significant impact on throughput measures for "all," "high" diversion, or "low" diversion EDs.
Conclusions:
- The "No Diversion" policy in Massachusetts was not associated with significant improvements or changes in ED throughput.
- Findings suggest that eliminating ambulance diversion alone may not substantially alter ED patient flow dynamics.
- Further research may be needed to explore other factors influencing ED throughput.
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