Experience and satisfaction of staff working in a seizure monitoring unit

The purpose of this study was to investigate staff experience and satisfaction in the seizure monitoring unit (SMU) of a large health region serving a population of 1.4 million. A staff satisfaction questionnaire was administered yearly between 2007 and 2010 with an average response rate of 58.4%. The majority of staff perceived the SMU to be a positive workplace. Strengths of the SMU were interdisciplinary teamwork and patient-centred care. Satisfaction with professional development opportunities increased from 2007 to 2010, likely reflecting the implementation of training sessions. The physical environment was the least satisfactory. This study highlights aspects of staff experience that have improved or still need to be improved since implementing a quality and safety program in our SMU.