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Collaboration process for integrated social and health care strategy implementation
Jukka Korpela1, Kalle Elfvengren, Tanja Kaarna
1Roce Partners, Tekniikantie 14, FI-02150 Espoo, Finland.
This study presents a new collaboration process using group decision support system (GDSS) technology to create a strategic roadmap for integrated health and social care implementation. The developed roadmap and process were well-received by participants.
Area of Science:
- Health Services Research
- Information Systems
- Public Health Policy
Background:
- Integrated health and social care strategies require robust implementation roadmaps.
- Effective collaboration and decision-making tools are crucial for developing these roadmaps.
Purpose of the Study:
- To present a phased collaboration process for creating an integrated health and social care strategy implementation roadmap.
- To evaluate the use of electronic group decision support system (GDSS) technology within this process.
Main Methods:
- A case study conducted in the South Karelia District of Social and Health Services, Finland (2010-2011).
- Utilized an expert panel of 13 participants for strategy implementation planning.
- Employed interviews and observations to gather data on the collaboration process and GDSS use.
Main Results:
- A practical roadmap for integrated health and social care strategy implementation was developed.
- The roadmap includes detailed project plans essential for successful integration.
- An academic contribution includes the defined collaboration process for roadmap creation.
Conclusions:
- The collaboration process and GDSS technology proved suitable for the planning phase.
- Participants reported satisfaction with both the collaboration process and the GDSS technology.
- The acceptance of the strategic roadmap by participants indicates overall process satisfaction.
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