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Exploring the Applicability of Case Study Research in Investigating Service Integration
Dominika Lisiecka1,2, Edelweiss Aldasoro1, Niamh Lennox-Chhugani1
1International Foundation for Integrated Care, United Kingdom.
International Journal of Integrated Care
|July 23, 2026
Summary
This study demonstrates how case study research, enhanced by co-creation, effectively explores complex health service integration. This adaptable methodology provides valuable insights into real-world healthcare systems.
Area of Science:
- Health Services Research
- Qualitative Research Methods
Background:
- Investigating the integration of complex health services presents significant methodological challenges.
- Understanding the dynamics of integrated care requires context-rich, real-world data.
Purpose of the Study:
- To present a co-created case study research project examining the integration of a regional palliative care service.
- To outline the application of case study design in complex health service integration.
- To offer practical insights into applying case study research to integrated care dynamics.
Main Methods:
- Employed a co-created case study design.
- Utilized a mixed-methods approach for data collection.
- Applied analysis and triangulation processes across macro, meso, and micro service levels.
Main Results:
- Case study methodology provided comprehensive, context-rich data and supported theory development.
- Co-creation enhanced stakeholder engagement and the relevance of findings.
- The flexible design adapted to challenges like COVID-19 and a cyber-attack.
Conclusions:
- Case study research is a robust and flexible approach for deep insights into complex healthcare system integration.
- The co-creation potential and adaptability of case studies are particularly valuable for real-world health service evaluations.
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