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Ascertaining children's wishes and feelings about hospital life
1School of Nursing & Midwifery, Trinity College Dublin, Dublin, Ireland. coynei@tcd.ie
Insights
Children want healthcare providers to listen and consider their views during hospital stays. They desire more information and involvement in their care, highlighting areas for improvement in pediatric healthcare services.
Area of Science:
- Pediatric healthcare
- Child psychology
- Patient experience
Background:
- Children's rights in healthcare are increasingly recognized.
- Children's perspectives are crucial for evaluating healthcare services.
Purpose of the Study:
- To investigate children's views and wishes regarding hospital environments and healthcare professionals.
- To identify factors contributing to children's satisfaction and dissatisfaction during hospitalization.
Main Methods:
- Qualitative research methods were employed to gather children's opinions.
- Analysis focused on children's expressed desires for information and involvement.
Main Results:
- Children reported both positive and negative experiences with hospitals and staff.
- Key areas of dissatisfaction included insufficient information, limited involvement, and inadequate play facilities.
- Children expressed a strong desire for more information and active participation in communication with healthcare providers.
Conclusions:
- Healthcare professionals should prioritize listening to and incorporating children's views.
- Improving communication, information provision, and play facilities can enhance the pediatric hospital experience.
Abstract:
It is increasingly accepted that children have the right to have their views taken into consideration by healthcare providers. Children's opinions and experiences of hospitalisation are essential for monitoring and evaluating the effectiveness of health services provision. In this paper we report on children's views and wishes about hospital and healthcare professionals. The children held both positive and negative views of hospital and healthcare professionals. Dissatisfaction was caused by insufficient information, lack of involvement, and inadequate play facilities. Their wishes were mainly concerned with the need for more information and more involvement in communication interactions with doctors and nurses. They wished to express their opinions, ask questions and receive information about care and procedures. They recommended that healthcare professionals make a better effort to listen and to take account of their views.
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