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Impression Management Techniques III: Aligning Actions01:29

Impression Management Techniques III: Aligning Actions

Aligning actions are communicative strategies individuals employ to maintain social harmony and preserve personal identity in the face of potential disruptions to social norms. These actions are particularly important in managing social impressions when one's behavior might be seen as inappropriate, incompetent, or morally questionable.Types of Aligning ActionsThe three principal types of aligning actions are disclaimers, accounts, and apologies.DisclaimersDisclaimers are preventive; they are...
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Conduct disorder is a complex mental health diagnosis characterized by a repetitive and persistent pattern of behavior that violates societal norms, the rights of others, or age-appropriate rules. The diagnostic criteria for conduct disorder require the presence of at least three problematic behaviors within the past 12 months, with at least one occurring in the past six months. These behaviors are grouped into four categories: aggression toward people and animals; destruction of property;...
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Altercasting is a strategic communication technique in which an individual imposes a specific identity or social role onto another person to influence their behavior and shape the interaction. By presuming a role—such as “responsible leader” or “patient person”—altercasting encourages the target to conform to that identity, often aligning their behavior with the expectations associated with the role. The power of this tactic lies in its subtlety; once a role is assigned, it becomes socially...
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Related Experiment Video

Updated: May 17, 2026

Continuous Theta Burst Stimulation of the Posterior Medial Frontal Cortex to Experimentally Reduce Ideological Threat Responses
06:42

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Who's challenging who? Changing attitudes towards those whose behaviour challenges.

L M Hutchinson1, R P Hastings, P H Hunt

  • 1School of Psychology, Bangor University, Bangor, UK.

Journal of Intellectual Disability Research : JIDR
|October 11, 2012
PubMed
Summary

This study developed the "Who's Challenging Who" (WCW) training to improve staff attitudes toward individuals with intellectual disability (ID) and challenging behaviors. The WCW training showed short-term positive changes in staff empathy and attitudes.

Keywords:
attitudeschallenging behaviourco-trainerscontact hypothesisempathystaff

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Area of Science:

  • Disability Studies
  • Psychology
  • Social Work

Background:

  • Staff attitudes towards individuals with intellectual disability (ID) and challenging behaviors are crucial for positive support.
  • Limited research exists on training interventions designed to modify staff attitudes.
  • Positive contact is a hypothesized method for attitude change toward stigmatized groups.

Purpose of the Study:

  • To design and develop a training package aimed at improving staff attitudes and empathy towards individuals with challenging behaviors.
  • To evaluate the feasibility and short-term impact of the developed training program.

Main Methods:

  • A half-day training package, "Who's Challenging Who" (WCW), was developed collaboratively with individuals with ID and challenging behaviors.
  • The WCW training was delivered by a trainer with ID and a professional without disability to 76 staff members.
  • Attitudes, empathy, and self-efficacy were measured before and after the training, with post-training evaluations also collected.

Main Results:

  • The WCW training package received highly positive evaluations from staff participants.
  • Significant short-term improvements were observed in staff empowerment, similarity attitudes, empathy, and self-efficacy.
  • These positive changes were associated with small to moderate effect sizes.

Conclusions:

  • The WCW training model is feasible and demonstrated meaningful short-term positive changes in staff attitudes.
  • Further research with more robust designs is needed to validate these findings.
  • The integration of attitude-change interventions like WCW into organizational training strategies requires further development.