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Published on: June 21, 2010
Role development: the nursing quality assurance coordinator.
Journal of Nursing Quality Assurance
|February 1, 1990
Summary
The Benner Model effectively describes the progressive development of the Nurse Quality Assurance (NQA) coordinator role, highlighting challenges and adaptation strategies for nurses transitioning into this new position.
Area of Science:
- Nursing Professional Development
- Healthcare Quality Management
- Organizational Psychology
Background:
- The transition to a Nurse Quality Assurance (NQA) coordinator role presents unique challenges for nurses.
- Understanding developmental stages is crucial for supporting nurses in new roles.
Purpose of the Study:
- To apply Benner's Model to understand the role experiences of NQA coordinators.
- To identify developmental needs and support strategies for novice NQA coordinators.
Main Methods:
- Application of Benner's Model of skill acquisition to NQA coordinator role experiences.
- Analysis of personal reflections from two NQA coordinators.
Main Results:
- The Benner Model provides a useful framework for conceptualizing NQA coordinator role development.
- Nurses experience frustration, anticipation, and feelings of isolation during role transition.
- Self-direction for role preparation and identification of developmental needs are vital for success.
- Role progression may not be linear, with potential vacillation between developmental stages.
Conclusions:
- Benner's Model is applicable to understanding the progressive development of the NQA coordinator role.
- Recognizing and supporting nurses through novice stages is essential for positive adaptation.
- Individual, organizational, and environmental factors influence the pace and clarity of role development.
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