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VIDEOCARE: decentralised psychiatric emergency care through videoconferencing.
Marianne V Trondsen1, Stein Roald Bolle, Geir Øyvind Stensland
1Norwegian Centre for Integrated Care and Telemedicine, University Hospital of North Norway, PO Box 35, Tromsø N-9038, Norway. marianne.trondsen@telemed.no
BMC Health Services Research
|December 22, 2012
Summary
Telepsychiatry via videoconference improves access to psychiatric emergency care in rural Norway. This study explores its impact on patients and healthcare professionals, offering insights for remote mental health services.
Area of Science:
- Telemedicine
- Psychiatric Care
- Rural Health
Background:
- Limited specialist availability for rural psychiatric patients, especially in emergencies.
- Implementation of a decentralized 24/7 telepsychiatry service using videoconference in Northern Norway.
- Scarcity of research on videoconferenced consultations for psychiatric emergencies.
Purpose of the Study:
- To explore the utilization of videoconferencing in psychiatric emergency care.
- To evaluate the first Norwegian telepsychiatric service in emergency settings.
- To identify facilitators and barriers to telepsychiatry implementation.
Main Methods:
- Exploratory case study design.
- In-depth interviews with patients, specialists, and local healthcare staff.
- Analysis of an ongoing telepsychiatry service implementation.
Main Results:
- Exploration of factors influencing videoconferencing use in psychiatric emergencies.
- Assessment of the impact of telepsychiatry on patient care and professional practice.
- Understanding of inter-level cooperation in psychiatric services via teleconferencing.
Conclusions:
- Videoconferencing can support appropriate treatment and quality healthcare in rural psychiatric emergencies.
- Findings will inform the development and optimization of telepsychiatry services.
- The study provides valuable data on the practical application of telepsychiatry in emergency mental healthcare.
