Evaluation of the clinical process in a critical care information system using the Lean method: a case study

Maryati Mohd Yusof1, Soudabeh Khodambashi, Ariffin Marzuki Mokhtar

  • 1Center for Technology and Software Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi 43600, Malaysia. mmy@ftsm.ukm.my

Summary

Lean methods, including Value Stream Mapping and A3 reports, effectively identify waste in Health Information Systems (HIS) clinical processes. This study proposes an improved HIS model for greater efficiency.

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