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Implementing an SMS-based intervention for persons living with human immunodeficiency virus.
Jennie L Harris1, Robert Furberg, Nicole Martin
1RTI International, Research Triangle Park, North Carolina 27709, USA. jlh@rti.org
Journal of Public Health Management and Practice : JPHMP
|January 30, 2013
Summary
A text messaging program for LGBTQ+ individuals showed high feasibility and acceptability. Key improvements include enhancing confidentiality and reducing message fatigue for better health outcomes.
Area of Science:
- Digital Health Interventions
- Health Services Research
- Qualitative Research Methods
Background:
- Outpatient clinics serving LGBTQ+ individuals require tailored health promotion strategies.
- Text messaging programs offer a scalable approach to support patient adherence and well-being.
- Process evaluations are crucial for understanding intervention implementation in real-world settings.
Purpose of the Study:
- To evaluate the implementation process of a text messaging program for LGBTQ+ patients.
- To identify factors influencing the adoption and effectiveness of the intervention.
- To gather stakeholder recommendations for program improvement.
Main Methods:
- Qualitative data collection from patients, providers, and research staff.
- Analysis of organizational context, implementation policies, climate, and effectiveness perceptions.
- Assessment of implementation fidelity and identification of challenges.
Main Results:
- Patients, providers, and staff found the text messaging program acceptable and liked the messages.
- The program was implemented with high fidelity.
- Key recommendations included enhancing confidentiality and reducing message fatigue.
Conclusions:
- The text messaging intervention is feasible and acceptable for LGBTQ+ patients.
- Stakeholder feedback provides valuable insights for refining the program.
- Further large-scale studies are recommended to build upon these findings.
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