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Support expectations of cancer patients
Sadaf Jafferbhoy1, Janine Tappenden, Tracey Allen
1Department of Surgery, Barnsley Hospital NHS Foundation Trust, Barnsley, United Kingdom.
Abstract:
Patients' satisfaction is a paramount in the delivery of health care provisions, particularly in patients with poor prognosis. Effective communication with such patients helps in achieving a better satisfaction score. A survey was conducted on upper gastrointestinal cancer patients to assess their perceived satisfaction regarding the healthcare received. A frank but supportive communication helps in meeting the expectations of these patients in their cancer journey.
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