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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
Published on: August 29, 2025
Development of an e-learning package on Service-Learning for university teachers: experience from Hong Kong
International Journal of Adolescent Medicine and Health
|March 1, 2013
Summary
A new e-learning package helps university teachers understand Service-Learning (SL) and develop SL subjects. User feedback indicates satisfaction with the structure and usefulness, with noted knowledge gains and suggestions for improvement.
Area of Science:
- Educational Technology
- Higher Education Pedagogy
Background:
- University teachers require support to understand and implement Service-Learning (SL).
- Existing professional development resources may not adequately address the specific needs of educators in developing SL subjects.
Purpose of the Study:
- To develop and evaluate an e-learning package for university teachers on Service-Learning (SL).
- To assess user satisfaction and knowledge acquisition regarding SL through the e-learning package.
Main Methods:
- Development of a 3-hour+ e-learning package with seven distinct units covering SL concepts, benefits, development, and reflection.
- Pilot testing of the e-learning package with university teachers through two offerings.
- Collection of user feedback via three focus group sessions after the first offering and general satisfaction assessment after the second.
Main Results:
- Users expressed satisfaction with the e-learning package's structural arrangement and perceived usefulness for understanding SL.
- The second offering indicated general user satisfaction and demonstrated a gain in participants' knowledge of Service-Learning.
- Specific suggestions for package improvement were gathered from user feedback.
Conclusions:
- The developed e-learning package is a valuable resource for university teachers seeking to understand and implement Service-Learning.
- The e-learning format effectively facilitates knowledge acquisition and professional development in Service-Learning.
- Iterative feedback incorporation is crucial for optimizing educational resources.
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