Neonatal Critical Care Communication (NC3): training NICU physicians and nurse practitioners

Area of Science:

• Neonatal Medicine
• Medical Education
• Clinical Communication

Background:

• Effective family communication is crucial for neonatal clinicians.
• Formal communication training is infrequently provided to neonatology fellows and nurse practitioners.

Purpose of the Study:

• To evaluate the impact of an intensive, interprofessional communication training program.
• To assess changes in self-perceived competence among neonatal clinicians.

Main Methods:

• An evidence-based, interactive training program was developed.
• Training included didactic sessions, role-plays, and reflective exercises.
• Participants (neonatology fellows and nurse practitioners) completed pre-, post-, and one-month follow-up surveys.

Main Results:

• Participants' self-rated preparedness increased significantly from 2.6 to 4.5 (P<0.05).
• Post-training, clinicians reported frequent skill practice and increased willingness to engage in difficult conversations.
• The training involved five neonatology fellows and eight nurse practitioners.

Conclusions:

• Intensive communication training enhances self-perceived competence in neonatal clinicians.
• The program addresses a gap in formal training for critical communication skills in neonatology.
• Improved communication skills can lead to better family-centered care.