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Published on: February 13, 2020
Development and evaluation of a workplace-based preceptor training course for pharmacy practitioners.
Summary
This study developed and evaluated a workplace preceptor training course for pharmacy staff, incorporating coaching and practical experience. The program demonstrated participant satisfaction and lasting changes in preceptor attitudes and behaviors.
Area of Science:
- Pharmacy education
- Workplace learning
- Professional development
Background:
- Limited research exists on preceptor training programs incorporating coaching and experiential practice.
- A novel workplace preceptor training course was developed for pharmacists and pharmacy technicians.
- The course aimed to enhance preceptor coaching capacity within a regional health authority.
Purpose of the Study:
- To describe the development and evaluation of a unique workplace preceptor training course.
- To assess the utility and perceived value of the training program among participants.
- To identify key components contributing to the program's effectiveness.
Main Methods:
- The course utilized a blended learning approach: self-study readings, interactive seminars, and structured practical experience with preceptor coach feedback.
- Participants acted as preceptors for students or new staff during the practical component.
- Course evaluations and qualitative interviews were employed to gather data on participant experiences and perceived outcomes.
Main Results:
- 40 pharmacists and technicians participated, with 14 interviewed.
- Key beneficial aspects included coach feedback, lesson plan implementation, and varied learning/teaching style utilization.
- Participants reported attitudinal and behavioral changes, including adopting new learning styles and modifying their preceptor approach.
Conclusions:
- The developed preceptor training course is applicable to other settings requiring experiential education delivery.
- The mixed-group format (pharmacists and technicians) proved effective.
- The training resulted in high satisfaction and demonstrated sustained attitudinal and behavioral changes in preceptors up to three years post-course.
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