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Related Concept Videos

Tooth Anatomy01:21

Tooth Anatomy

The human tooth enables us to eat a variety of foods, speak clearly, and even aid in shaping our faces. Teeth are composed of various elements that work together. Here's a detailed look at the anatomy of a human tooth.
The Crown, Neck, and Root
The visible part of the tooth is referred to as the crown. It's covered by enamel, the hardest substance in the human body. The crown is uniquely shaped for each type of tooth, allowing for different functions such as cutting, tearing, or grinding food.
Teeth01:15

Teeth

The formation of teeth, also known as odontogenesis, is a complex process that begins in utero, around the sixth week of embryonic development. There are three stages to this process: the bud stage, the cap stage, and the bell stage.
In the bud stage, the tooth germ (an aggregation of cells) starts to form in the developing jawbone. During the cap stage, the tooth germ differentiates into enamel organ, dental papilla, and dental sac, which will later develop into the tooth's enamel, dentin and...
Assessment of the Mouth01:26

Assessment of the Mouth

A thorough mouth assessment, including inspection and palpation of the lips, gums, tongue, tonsils, uvula, and pharynx, is crucial in detecting potential health issues. Diseases ranging from oral cancer to systemic conditions like diabetes could be identified early through careful oral examination. This article provides a detailed guide on conducting a comprehensive mouth assessment.
Mouth Inspection
The inspection begins with visually examining the mouth for symmetry, color, and size.
Oral Cavity01:11

Oral Cavity

The oral cavity, or the mouth, is a complex structure in humans that plays a vital role in our day-to-day lives. Its role is not only in chewing and swallowing food; it also plays a role in speech and facial expressions.
Teeth: The teeth are the hardest structures in our bodies. Humans have two sets of teeth throughout their lifetime: deciduous (baby) teeth and permanent teeth. Each tooth consists of several parts: the crown (visible part), the root (embedded in the jaw), enamel (hard outer...

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Updated: May 13, 2026

A Standardized Approach to Extra-Oral and Intra-Oral Digital Photography
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Extraordinary service: a dental necessity.

Rosemary Bray

    Journal of the Massachusetts Dental Society
    |March 22, 2013
    PubMed
    Summary

    Exceptional patient service is now essential for dental practice success. High-quality clinical care alone is insufficient; outstanding patient experiences are crucial for patient retention in today's competitive dental market.

    Area of Science:

    • Dentistry
    • Healthcare Management
    • Patient Experience

    Background:

    • Historically, dental practice success was primarily defined by clinical outcomes.
    • The competitive landscape of modern dentistry necessitates a shift in focus.
    • Patient choice is heavily influenced by factors beyond clinical quality.

    Purpose of the Study:

    • To highlight the critical role of extraordinary service in contemporary dental practice.
    • To emphasize the need for a patient-centered approach in dental care delivery.
    • To underscore the impact of patient experience on practice success and patient retention.

    Main Methods:

    • Qualitative analysis of industry trends and practice management principles.
    • Review of patient choice determinants in healthcare selection.

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  • Expert opinion and historical perspective from a seasoned dental professional.
  • Main Results:

    • Exceptional patient service is a key differentiator for dental practices.
    • Patient satisfaction is significantly impacted by the overall office experience.
    • Failure to prioritize service can lead to patient attrition, even with high-quality clinical care.

    Conclusions:

    • Dental practices must integrate outstanding service into their core operations.
    • A superior patient experience is paramount for achieving and sustaining practice success.
    • Investing in service quality is as vital as investing in clinical excellence for patient retention.